Aeropay is a secure and seamless way to deposit funds directly from your bank account, with no credit cards, no fees, and no hassle. This guide walks you through how to set up and use Aeropay inside the app.
What is Aeropay?
Aeropay is a payment platform that enables instant bank transfers. It uses bank-level encryption and is FDIC-insured, providing a safe way to move money to and from your Chalkboard account.
Getting Started
1. Link Your Bank Account
Go to the Wallet or Deposit section of the app
Tap “Add Funds”
Select Aeropay as your deposit method
You’ll be redirected to Aeropay to securely connect your bank
Use Plaid or your online banking login to complete the connection
You’ll only need to do this once
Note: We never store your banking credentials. Everything is handled through encrypted third-party services.
Making a Deposit
Once your bank is linked:
Choose the amount you want to deposit
Confirm the transfer
Funds typically arrive instantly or within a few minutes
How to Deposit With Online Banking: Step-by-Step
Open the deposit screen - tap your balance / + icon at the top right of the Lobby, or tap Deposit from the Account tab.
2. On the Select payment method screen, choose Online Banking (Powered by Aeropay) under Add New Payment Method. Enter your deposit amount or select a preset (e.g., $25, $50, $100), then tap Link account.
3. When the Aerosync screen appears, tap Continue to securely connect your bank. On the Select your institution screen, search for and select your bank from the list of 12,000+ institutions.
4. If prompted, complete the Phone Confirmation - enter the PIN sent to your phone in the Confirmation Code field, then tap Confirm.
5. Lastly, confirm the deposit and start playing!
Withdrawing Funds
Navigate to your Wallet
Tap “Withdraw”
Choose your linked Aeropay account
Enter the amount and confirm
Most withdrawals are processed within 1–3 business days
Troubleshooting Tips
If you receive a “Bank not supported” error, your bank may not yet be compatible with Aeropay. Try linking a different bank if possible.
Although most deposits are instant, some may take a bit longer depending on your bank. If it's been over an hour, contact support.
To unlink a bank account, tap “Manage Bank Accounts” in the Wallet section to remove or change your linked account.
Still need help?
If you have any questions or run into an issue, reach out to our Support Team via Live-Chat or email us at [email protected] We're happy to help.