Want the physical card? You can request to have any eligible card you pull shipped directly to you.
Every card you pull corresponds to a real, physical card. Cards may be professionally graded and encapsulated or offered raw and ungraded, and you’ll see that status at Reveal.
Shipping is available within the United States only.
Before You Can Ship
You’ll need to complete identity verification before we can process a shipping request.
If your verification is incomplete or pending, shipping won’t be available yet and your card will stay in your Binder. Your decision window pauses while verification is pending, so you won’t lose the card because of a verification delay.
How to Request Shipping
Open your Binder and tap on the card you want shipped
Tap “Ship” in the bottom left corner
Confirm your shipping address and details
Review your order summary: any applicable shipping, handling, insurance, sales tax, or other fees will be shown before you confirm
Confirm your shipping request, and we'll take it from there
Once your order is processed, available tracking details will appear in your Binder.
When your shipping request has been initiated, the card is no longer eligible for Buyback. Once the card has been handed off to the shipping carrier, ownership of the physical card transfers to you.
Timing and Delivery
Cards are shipped individually within the United States only.
We’ll work to get your card on its way promptly, but we can’t guarantee a specific shipment or delivery timeframe.
Some cards are held in Chalkboard’s PSA Vault account with Professional Sports Authenticator (PSA). If you request shipping for one of these cards, the card will first be sent from the PSA Vault to Chalkboard for inspection before we ship it to you. This additional step may result in a longer shipping timeframe.
Once tracking information is available, you’ll be able to view it in your Binder.
While Your Card is in Transit
If your card is lost, damaged, or misdelivered in transit, contact Chalkboard support. We’ll help administer the applicable claim with the shipping carrier.
Risk of loss transfers to you when the shipping carrier accepts the package. Depending on the circumstances and applicable terms, we may provide a replacement card, credit to your account, refund of shipping charges, or another appropriate remedy.
When Your Card Arrives
Give your shipment a good look as soon as it arrives.
If your card is missing, damaged, or doesn’t match the card you requested for shipping, contact us through in-app support within 10 days of the delivery date shown in the carrier’s records.
Depending on the circumstances and applicable terms, we may provide a replacement card, a credit to your balance, a refund of shipping charges, or other appropriate remedy.
If we don’t hear from you within that 10 day window, the shipment will be treated as accepted and your shipping request as satisfied.
Address Issues and Returned Shipments
Double-check your shipping address before you confirm your request. You’re responsible for making sure the address you provide is accurate and complete.
If your shipment is returned to Chalkboard as undeliverable (for example, because the shipping address was incorrect or incomplete), we may hold the card while arranging reshipment.
We may ask you to provide a corrected address and pay any applicable reshipment fees before we send the card again. You’re responsible for any applicable reshipment costs for reshipments due to your error.