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How to Use Aeropay to Fund Your Account

Updated yesterday

Aeropay is a secure and seamless way to deposit funds directly from your bank account, with no credit cards, no fees, and no hassle. This guide walks you through how to set up and use Aeropay inside the app.

What is Aeropay?

Aeropay is a payment platform that enables instant bank transfers. It uses bank-level encryption and is FDIC-insured, providing a safe way to move money to and from your Chalkboard account.

Getting Started

1. Link Your Bank Account

  • Go to the Wallet or Deposit section of the app

  • Tap “Add Funds”

  • Select Aeropay as your deposit method

  • You’ll be redirected to Aeropay to securely connect your bank

  • Use Plaid or your online banking login to complete the connection

  • You’ll only need to do this once

Note: We never store your banking credentials. Everything is handled through encrypted third-party services.

Making a Deposit

Once your bank is linked:

  • Choose the amount you want to deposit

  • Confirm the transfer

  • Funds typically arrive instantly or within a few minutes

Withdrawing Funds

  • Navigate to your Wallet

  • Tap “Withdraw”

  • Choose your linked Aeropay account

  • Enter the amount and confirm

  • Most withdrawals are processed within 1–3 business days

Troubleshooting Tips

  • If you receive a “Bank not supported” error, your bank may not yet be compatible with Aeropay. Try linking a different bank if possible.

  • Although most deposits are instant, some may take a bit longer depending on your bank. If it's been over an hour, contact support.

  • To unlink a bank account, tap “Manage Bank Accounts” in the Wallet section to remove or change your linked account.

Still need help?

If you have any questions or run into an issue, reach out to our Support Team via Live-Chat or email us at [email protected] We're happy to help.

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