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Responsible Gaming

Enjoy Chalkboard and use the platform responsibly.

Updated today

Overview

Chalkboard wants you to enjoy our platform and use it responsibly, and thus, we are committed to maintaining a safe and accountable experience for our users. All of our users should:

·Always play within your means;

· Consider different ways that they can limit their play;

· Not participate in contests if it interferes with your daily life and/or responsibilities;

· Not enter contests if you are recovering from a dependency and/or under the influence of alcohol, drugs, or other substances;

· Not enter contests if your primary goal is to recover losses; and

·Seek help if you ever feel that your play is out of control.

Please consult the resources listed below

Self-Exclusion

Any of our users are able to self-exclude themselves from participating in paid-entry contests. In order to self-exclude, simply go to Customer Support in your profile within the Chalkboard app. From there, hit the "Send us a message" button and then select "Self Exclusion" and follow the prompts to create a ticket. Electing to self-exclude will prevent you from participating in paid-entry contests within our platform; please note that certain restrictions may apply, and once you have selected a self-exclusion period you will not be able to access our paid-entry contests of skill until that exclusion period has ended. Self-exclusion will not prohibit you from making withdrawals from your Chalkboard Wallet.

Requesting Limits on Play

Any of our users are able to create certain types of limitations on their play. In order to enable such limits, simply go to Customer Support in your profile within the Chalkboard app. From there, hit the "Send us a message" button and then select "Limits" and follow the prompts to create a ticket. These limits will alter your ability to participate in paid-entry contests within our platform; please note that certain restrictions may apply, including but not limited to, a required black-out period before you can reverse certain limitations. Enabling these limits will not prohibit you from making withdrawals from your Wallet.

Statutory Limits on Deposits

Please note that certain jurisdictions may have statutory limitations on the amount you can deposit into your Wallet. Please contact us at [email protected] if you have questions regarding certain state limits on deposits.

Third-Party Requests for Limits on Play

In some jurisdictions, third-parties can request limitations on the play of others. If you are a third-party who can and wishes to limit the play of another, simply e-mail [email protected] with the subject line: “THIRD-PARTY REQUEST TO LIMIT PLAY.” In the body of the e-mail, please note the name and/or username of the person you wish to limit and what limits you are seeking. Our team will respond with any necessary documentation that is required for us make a determination on enabling your requested limits. Please note that such third-party requests are only allowable under certain state laws and unless obligated to do so pursuant to such law, Chalkboard is under no obligation to grant such requests.

No Minors

Chalkboard verifies all accounts for age and eligibility using applicable legal guidelines. If minors (as defined under applicable statute) have access to your computer or mobile device, please consider adding parental controls to prevent access to Chalkboard’s paid-entry contests. If a minor is found to be participating in paid-entry contests on Chalkboard, the account that minor was using will be closed and withdrawals will be frozen, pending review.

Complaints

Chalkboard is always here to help. If you have a complaint, concern, issue or suggestion, please e-mail us at [email protected].

Problem Play Resources

If you or someone you know has a play problem and/or trouble controlling participation in paid-entry contests, please utilize the following resources:

· The National Council on Problem Gaming (NCPG (https://www.ncpgambling.org/)) operates a 24-hour confidential toll-free helpline that you can reach by phone or text at 1-800-522-4700 or chat at ncpgambling.org/chat (https://www.ncpgambling.org/help-treatment/chat/);

· Gamtalk (https://www.gamtalk.org/) is a moderated online peer forum and supportive community helping people with compulsive gaming issues share their experiences and ideas;

· Help Guide (https://www.helpguide.org/articles/addictions/gambling-addiction-and-problem-gambling.htm) offers additional information on compulsive gaming, including signs and symptoms and self-help tips; and

· BetBlocker (https://betblocker.org/) is a free tool that helps people control their gambling. You can install it on multiple devices and block access to a host of gambling/gaming sites.

·Your First Step to Change (https://www.divisiononaddiction.org/resources1/your-first- step-to-change/ ) is a collection of self-change toolkits available to the public, free of charge.

State

Resource

Contact Info

Arkansas

Call: 1-800-522-4700

Arizona

Call: 1-800-NEXT-STEP
Text: NEXT-STEP to 53342

California

Call: 1-800-GAMBLER

Colorado

Call/Text: 1-800-522-4700

Connecticut

Call: 888-789-7777

Delaware

Call: 888-850-8888

Florida

Call: 888-ADMIT-IT

Illinois

Call: 1-800-GAMBLER

Indiana

Call: 800-994-8448 / 866-699-4274

Kansas

Call: 1-800-522-4700

Kentucky

Call: 1-800-GAMBLER

Louisiana

Call: 877-770-7867

Maine

Call: 1-800-GAMBLER

Maryland

Call/Text: 1-800-426-2537

Massachusetts

Call: 617-624-5012 / 1-800-327-5050

Michigan

Call: 1-800-270-7117

Minnesota

Call: 800-333-HOPE

Mississippi

Call: 888-777-9696

Montana

Call: 888-900-9979

Nevada

Call: 1-800-GAMBLER

New Jersey

Call: 1-800-GAMBLER

New Mexico

Call: 888-696-2440

New York

Call: 833-437-3864

Ohio

Call: 1-800-589-9966

Oklahoma

Call: 1-800-GAMBLER

Oregon

Call: 1-877-MY-LIMIT

Pennsylvania

Call: 1-800-GAMBLER

Rhode Island

Call: 877-942-6253

Vermont

Call: 802-488-6000

Virginia

Call: 1-888-532-3500

Washington

Call: 800-547-6133

Washington DC

Call: 1-800-GAMBLER

Wisconsin

Call: 800-426-2535

Keep Your Account Safe

Do not let others use your account

Always lock your device when you are not using it. It is against Chalkboard's Terms of Use to allow others to use your account.

Password Strength / Changes

We recommend that you secure your account with a unique, strong password. This is the best practice for ensuring the safety of your account. Additionally, we also recommend that you change and update your password, from time to time, in order to remain one step ahead of any possible security and/or data breach.

Password reset

If you have forgotten your password, or at any time are concerned that someone may have accessed your account without your permission, please reset your password. You can reset your password through our mobile app.

Look for suspicious account activity

We recommend continually reviewing your account, payment, and play activity/information in order to ensure that it is correct and up to date. If you feel that suspicious activity is occurring on your account, please contact us immediately at [email protected]

Transaction History

You can always access your Transaction History at any time. Feel free to periodically check this tool in your account section to confirm all transactions are yours.

Parental Controls

If you are a parent and believe your child is misusing our app, please contact us at [email protected], so we can help close the account and/or take appropriate action. You may also consider installing parental controls on any relevant device in order to prohibit unwanted use.

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