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What happens to my bonus funds if I request a refund on my deposit?

Explains Chalkboard's policy of liquidating bonus funds when a user requests a refund on their deposit.

What happens to my bonus funds if I request a refund on my deposit?

Explains Chalkboard's policy of removing bonus funds tied to a user's deposit when that deposit is refunded.

If you request a refund on a deposit, Chalkboard reserves the right to remove any bonus funds tied to your account at that time.


Why this happens

  • Bonus funds are issued based on the deposit that generated them. If that deposit is refunded, the bonus tied to it is no longer valid and will be removed from your balance.

  • Any winnings generated using that bonus may also be affected, depending on your account activity.

This applies whether the refund is requested directly by you or processed as part of a deposit dispute.

If you have questions about a specific balance change, please reach out to the in-app Live Support chat.

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