Chalkboard has certain rules in place on when and how users can deposit and withdraw funds from their Wallet. Chalkboard expressly prohibits any individual from having more than ONE (1) Wallet. Please note that Chalkboards real-money games are only available to play in select U.S. states:
Rules & Restrictions
Users must successfully complete an identity verification check in order to add funds to their Chalkboard Wallet in order to play daily fantasy. Users must also be located in an eligible U.S. State (see link above).
Deposits must be made from a U.S. (or Canadian) Bank Account, PayPal Account, Venmo Account, Visa, Mastercard or Discover card held in the name of the verified user.
A user may not deposit more than $5,000 in a 24-hour period.
Your Chalkboard Wallet will be instantly credited upon submission of a successful pending transaction, however Chalkboard reserves the right to remove credits in the event that funds do not ultimately clear. Please note that failed or declined charges may temporarily appear as pending transactions with your financial institution, but will not ultimately post to the account.
Initial Deposit For New Players
Before a user can make their first deposit, they must first verify their identity. Click or tap the button below to learn more about our verification process.
How to Deposit on Chalkboard: Step-by-Step
Once you've been verified, you can start depositing funds by simply navigating to the Chalkboard Wallet tab in the top right corner of your app. (See below)
Once on the Wallet page, tap the green "Deposit" button located beneath your balance to begin adding funds. (See below)
Completing Your Deposit
Next, enter your desired deposit amount & select a payment method from the drop down menu. (See below)
Then, fill in any required fields and follow the steps as prompted to complete your transaction. Return to the Lobby to begin your entry!
Once you successfully complete this process, your Chalkboard Wallet will instantly be credited, however funds may not fully clear with your financial institution for up to 3 business days.
What Should I Do If My Deposit Is Declined on Chalkboard DFS?
If your deposit is declined on Chalkboard DFS, there are several alternative methods and troubleshooting steps you can take to successfully fund your account. Below is a comprehensive guide to help you resolve this issue.
Overview of Deposit Methods
When a deposit fails, Chalkboard DFS offers several alternative methods to complete your deposit:
Direct Bank Linking: Link your bank account directly to deposit funds via bank transfer. This method is often facilitated through Aeropay.
Card: Deposit funds by linking your card directly (Supported cards are Visa, Mastercard, and Discover)
Apple Pay: If your card and bank decline, Apple Pay may work as an alternative.
Other Payment Methods: Options like PayPal and Venmo may also be available.
Troubleshooting Card Deposit Issues
Verify Billing Information: Ensure that your billing address, city, state, and zip code match the details on file with your card issuer. Address mismatches (e.g., AVS errors) are a common reason for declined transactions.
Update the App: Make sure your Chalkboard DFS app is updated to the latest version.
Contact Your Bank: Some banks block gambling-related transactions. Contact your bank to confirm that they are not blocking the transaction and that authorization is possible.
Lower the Deposit Amount: Try depositing a smaller amount, as some banks may have limits on transaction sizes.
Using Bank Linking and Transfers
If card deposits continue to fail, linking your bank account directly is a reliable alternative. Follow these steps to deposit via bank transfer:
Go to your wallet in the Chalkboard DFS app.
Select the "Deposit" option.
Choose "Online Banking" or "Bank Transfer" as your deposit method.
Link your bank account through Aeropay by following the on-screen prompts.
Complete the transfer to fund your account.
Bank transfers are often instantaneous and can bypass issues related to card billing address mismatches or risk management system blocks.
Alternative Payment Methods
If both card deposits and bank linking fail, consider these options:
Apple Pay: This method may work when other payment methods are declined.
PayPal or Venmo: These digital wallets are supported for deposits on Chalkboard DFS.
Other Cards: If one card is declined, try using a different card (e.g., Visa, Mastercard, Discover).
Common Errors and Resolutions
AVS Mismatch: If your card deposit fails due to an address verification mismatch, use a bank transfer to bypass this issue.
Risk Management System Blocks: If your card is blocked by the platform’s risk management system, linking your bank account directly is the recommended alternative.
Unsupported Banks: If your bank isn’t supported by Aeropay, use other methods like Visa, Mastercard, PayPal, or Venmo.
Conclusion
If your deposit is declined on Chalkboard DFS, there are multiple alternative methods and troubleshooting steps available to help you fund your account. By verifying your billing information, updating your app, and exploring options like bank linking, Apple Pay, or digital wallets, you can resolve most deposit issues efficiently.
If you have any further questions regarding Depositing Funds, feel free to reach out to the in-app Live Support chat.